Lifestyle Europe Limited ("We") are committed to protecting and respecting your privacy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Lifestyle Europe Limited, 3 Mount Ephraim, Royal Tunbridge Wells, Kent. TN4 8AG
1. Information we may collect from you
We may collect and process the following data about you:
Information that you provide by filling in forms on our site http://www.lifestyleeurope.co.uk (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
2. Where we store your personal data
transmission of information via the internet is not completely secure.
Although we will do our best to protect your personal data, we cannot
guarantee the security of your data transmitted to our site; any
transmission is at your own risk. Once we have received your
information, we will use strict procedures and security features to try
to prevent unauthorised access.
3. Uses made of the information
We use information held about you in the following ways:
To ensure that content from our site is presented in the most effective manner for you and for your computer.
To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
To carry out our obligations arising from any contracts entered into between you and us.
To notify you about changes to our products or services.
If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.
If you are a new customer, we will contact you by electronic means only if you have consented to this.
If you do not want us to use your data for marketing purposes, please tick the relevant box situated on the form on which we collect your data.
4. Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 736 of the UK Companies Act 1985.
We may disclose your personal information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
If Lifestyle Europe Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
5. Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at: firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6. Access to information
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
10. Manufacturer Disclosure
If you interact with us in our capacity as a Ford, Renault, Mazda, Dacia, Kia, SEAT, Suzuki or Izuzu dealer we will share some of the personal information we collect about you with the above mentioned Manufacturers. These Manufacturers may use the information we provide to:
Assess how well the Manufacturers and its Dealers are doing to develop and improve our products, services and offering;
Analyse the sales of Manufacturer products and services;
Provide you with service information about Manufacturer products and associated services you purchase, including contacting you directly with information relating to product safety matters (such as recalls) and any Manufacturer warranties you may have;
Maintain customer databases and run Manufacturer operations;
Send you marketing material about Manufacturer products and services and the products and services of any third parties in which the Manufacturer think you may be interested, in accordance with your communications preferences; and
Transfer your personal information to another Manufacturer authorised dealer when you tell us or the Manufacturer that you wish to change dealers, when you tell us or the Manufacturer that you have moved away from the area in which we operate.
The personal information we will share with the Manufacturers we represent includes your: name, and gender; contact details; the Manufacturer products and associated services you have purchased or in which you have expressed an interest; how frequently you change your vehicle; the date of any Manufacturer purchases you make; whether you have entered into a service plan or finance package with us or others for Manufacturer products or services; your chosen method of payment; and the enquiries and/or complaints you make to us as a franchised dealer.
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