Ford Accident Management Guide
About mi.FORD
Our new Accident and Emergency app puts accident repair at your fingertips by providing a direct link to Ford Accident Management.
When you call our Accident Management team, your vehicle details and location are automatically transmitted to the call handler who will take you through the accident management process.
We will:
> Only Ford trained technicians will work on your car
> Only Ford genuine parts will be fitted
> Complete your claim form
> Your Ford panel warranty will be maintained.
> Recover your vehicle where is cannot be driven, free of charge
> Provide a courtesy car - even if it's not included in your insurance policy whether or not you were at fault
> Liaise with your insurance company to process the claim and have repairs approved
> Ensure your vehicle is repaired at a Ford Accident Repair Centre
You wont have to:
> Remember all your details when you phone
> Worry about looking for the number
> Provide all the information to the call handler as this will automatically be sent to them from the app.
