Frequently Asked Questions

A wide range of vehicles are currently available through the Motability Scheme, many at no more than the cost of your weekly mobility allowance. If you want to pay a little more you can increase your choice to a wider selection of models.

The advance payment is payable in one lump sum to your Motability dealer at the start of your Contract Hire lease.

Q. Why do some cars have advance payments and others don’t?

A. There are over 3,000 cars available on the Motability Scheme, ranging from small run-arounds to 4x4's. It is necessary for some larger or more expensive cars to have an advance payment as the mobility allowance does not cover the hire cost for the three year agreement. Advance payments can range from £50 up to several thousand pounds depending on the type of car chosen.

Q. How many cars are available on the Scheme with no advance payment?

A. There are currently over 250 cars available on the Motability Car Scheme which don’t require an advance payment - over 40 of these are automatic.
 
Q. How are advance payments calculated?

A. Our team of pricing experts negotiate with manufacturers on your behalf to get the best price for all Motability customers. The advance payment represents the difference between the amount your allowance covers over the three year agreement period and the overall cost of the car you choose. Each individual advance payment is calculated by considering different factors, such as the initial cost of the car, servicing and maintenance and the expected resale value of the car at the end of contract.
 
Q. What if the advance payment changes after I’ve ordered my car?

A. The advance payments are calculated every quarter. This means the advance payment on a car can change throughout the year. We operate a price guarantee, which means the advance payment of the car on the date you order it won’t change, even if it changes while you are waiting for the delivery of your car.